Adobe Acrobat Update Manager stinks

Yesterday I posted about how great Firefox’s upgrade procedure is. Today, I want to contrast that with an “Update Manager” that’s really terrible.

It’s the Adobe Acrobat Update Manager, which for the last few days has wanted to upgrade Acrobat to 7.0.6, 7.0.7, 7.0.8, 7.0.9 Standard. It looks like it could happen all at the same time, but no– it can’t, and worse yet, it requires reboots in between each upgrade. That means some 4 reboots just to upgrade a few minor version numbers! Plus, it has a little popup that says “the Adobe Acrobat Update Manager needs your attention.”

Additionally, the upgrades are slow, tedious, and unstable. It’s crashed a few times, although the upgrade strangely seems to have succeeded on reboot. In conclusion, this is an example of a very bad way to push upgrades out to users.

8 Responses to “Adobe Acrobat Update Manager stinks”

  1. Braden says:

    I agree. I do not understand why Adobe Acrobat updates are not cumulative. A bit ridiculous, especially given the cost of Adobe Acrobat in the first place.

  2. James says:

    I hate adobe for making me sit here at work and stare at my relentlessly rebooting PC. I hate updating it and I use acrobat all the time at work. How I hate them.

  3. Matan says:

    I found this page while searching for a way to cancel Adobe update manager.
    Its such an annoying procedure (just like you described) and for such an unimportant update for an application I hardly use

  4. DJ says:

    How do I turn OFF the @$#%# time wasting Update Manager??
    I just want an update maybe 2 times a year.
    THANK YOU!

  5. Bill Seller says:

    Adobe has become the NEW Microsoft – and that is not a compliment. I am in the software industry and every partner and customer I talk to is sick of ADobe’s new attitude that they are in charge of all software development. The rest of us just need to sit back and pay the annual upgrades – whether we need them or not.
    STOP UPGRADING. Otherwise, you are supporting only one software vendor in the world. Even Microsoft backed off under public pressure. It’s time to stand up to Adobe. They suck. I hate them.

  6. Joe says:

    Does anybody here remember when Acrobat Reader was a reliable, stable, simple, and useful little utility? Those days are certainly long gone. Nowadays, Acrobat Reader is the latest example of silly featureitis and bloatitus; not to mention the annoying update aspect of the software, which in itself is based on security issues brought on by an arrogant company with more money than common sense.
    Just tonight, while I was on the Adobe site, Acrobat 8 insisted on updating itself, WITHOUT EVEN ASKING ME! What a load of intrusive BS.

    I too have grown to hate Adobe. Their sheer arrogance makes Microsoft look like sheep. I’ll be a happy man the day evil giants like Adobe, Autodesk, and Microsoft all take a good swift kick to the teeth (courtesy of open and honest competition), and lose the monopolies that have turned them into pricks of the nth degree. Then maybe us power users will finally get to spend more time actually getting stuff done with our systems; instead of fighting with them on a far too regular basis.

  7. Bruce says:

    Same issue (thought I was the only one). This piece of s… has been trying to update for weeks. Just gets in the way and has become an enormous nuisance.

  8. Jax says:

    I THINK I START SLOWLY TO HATE ADOBE FOR MAKING ME SICK TOO – NOT ALL PRODUCTS BUT THIS DAMNED ACROBAT 9 IS A SH**T – UPDATING EVERY SECOND LIKE A DAMNED DEVIL!
    TURNING ITSELF TO BE MY STANDARD PRINTER….

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